Paytm layoffs: Employees file complaint with Labour Ministry over 'unfair termination'

The Ministry of Labour and Employment received complaints from dozens of Paytm workers who said they were fired unfairly and without compensation. The accusations accused Paytm management of unethical behaviour and demanded that their jobs be reinstated. The layoffs come after the closure of Paytm Payments Bank and the company's cost-cutting restructuring initiatives. Paytm stated that for people who resigned as a result of the restructure, they are providing outplacement support. Many workers, however, claim they were made to quit abruptly and without receiving the appropriate severance pay. A provision in their offer letters mandating arbitration as a prelude to litigation was also brought up by a few workers. The impacted Paytm workers have received assistance from the All India Professionals' Congress (AIPC).